Dear Customer,
First of All we’d like to thank you for visiting our website and letting us introduce our company to you.
As a member of Tallgroup, Tallpack Bulgaria is a specialist in the field of end of line packaging systems. Our speciality is to advise you about all kind of strapping, wrapping and load secure systems.
As a system seller we are able to advise you on the right packaging tools or machinery in combination with the appropriate complementary packaging materials, so that you are able to transport your products on a safe and price worth way to your customers.
"Whatever sector you are active in, it all depends on what you produce and deliver. It must arrive at the next destination in top condition. Like new. On time. Undamaged. We ensure that you can rely on that last stage before transport. That's Tallpack. Secured."
Anna Welikow
Managing director
The experienced service engineers of Tallpack Bulgaria can help you to reduce maintenance costs and extend the life-span of your packaging machine or line.
Tallpack service engineers can use malfunction and wear & tear analyses to provide advice about improved materials, maintenance and operating procedures. Training and support on the work floor is also possible.
To reduce standstill times and maintenance costs, you can take advantage of a comprehensive database that has been established on the back of over 15 years' maintenance-related experience. In addition, having followed comprehensive in-house training, all our service engineers are specialists in all machines supplied by Tallpack Bulgaria.
We recommend having periodic analyses carried out by a specialised Tallpack Bulgaria service engineer, to ensure your maintenance schedule remains compatible with the needs of your equipment, considering its life-span.
Disruptions in the packaging process are sometimes unavoidable. In this case, a fast response and professional solutions are essential to prevent production lines from coming to a standstill. Thanks to our in-house trained service engineers, who have many years' experience, we are able to guarantee the shortest possible Mean Time To Repair (MTTR).
In many cases, malfunctions can be resolved via the phone and/or internet. However, a service engineer may also have to visit your premises. Because our service engineers are centrally located in the country and are familiar with all packaging machines or lines, we can guarantee fast response times when resolving malfunctions. Our service helpdesk is open 24 hours a day, 7 days a week, and 52 weeks a year in order to keep your processes running smoothly and immediately resolve malfunctions.
A service contract will guarantee preventive maintenance and allow you to effectively manage costs. If necessary, we can also guarantee that a service engineer will arrive at your site within an agreed time frame.
Inspection or revision may be necessary if the operating costs of existing packaging machines or lines outweigh the delivered performance. Or if the continuity of your processes comes under threat.
If required, the service engineers of Tallpack Bulgaria can offer advice and support so your revision activities can be realised as part of a project. They will work with you to improve the performance and operational life-span of your packaging machine or line.
Тhe services offered by Tallpack Bulgaria also include the very latests upgrades for electrical operating systems.
We regularly perform upgrades on operating systems in order to safeguard convenience and future performance. If required, you can add functional upgrades when your packaging machine or line is revised. As a total supplier, Tallpack Bulgaria can advise you about all possibilities available for your packaging line and products.
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